5 EASY STEPS TO GETTING STARTED WITH LINEN HUB
ACCOUNT REGISTRATION
Register for your account below - takes less than 10 minutes.
ACCOUNT SET UP
Receive confirmation via email
when your account is set up in our system.
Allow between 24 - 48 hours Mon-Fri.
WELCOME: GETTING STARTED
Receive a welcome onboarding email from our team with details about getting started.
Accessing the Hub:
Receive via email your personal access code to enter/exit the Hub for collections and returns.
Online Ordering:
Receive via email an invitation to our online ordering portal Bundle Connect - once accepted, you will be able to start ordering.
PLACING ORDERS
Place your first order and select your collection/delivery day
Order cut off times available via your online help centre
Receive email confirmation when you order is on its way to your location / selected Hub.
COLLECTING/RETURNING LINEN
Head to the Hub when you need linen and use your access code to enter.
Place all linen on the foyer counter for scanning onto your account before exiting
Returning Linen:
Use your access code to open the soiled returns chute and pop your linen inside.
ONGOING
Access everything you need to manage your account via our online Help Centre
Invoicing:
Weekly invoices received each Tuesday for the previous week.
Reporting:
Weekly reporting issued via email each Tuesday for the previous week.
