LOST AND FOUND

Left something behind with your linen return? We’re here to help.

Any personal items found during our sorting and laundering process are safely stored and uploaded here. Please review the items listed. If you recognise an item as yours, fill out the form to arrange collection or organise a return.

Locations

VIC

NSW

SA

ACT

QLD

WA

Recovered Items Policy

Clothing

To minimise landfill waste, unclaimed clothing items are held for 30 days before being donated to local organisations supporting those in need. 

IDs

For privacy reasons, we do not photograph or publish identification documents online. All IDs are held securely for 30 days before safe disposal.

Wallets/Purses

To help prevent potential fraud, wallets and purses alike are not photographed or displayed online. These items are securely held for 30 days before being responsibly handled.

Credit/Debit Cards

For security reasons, any standalone credit or debit cards will be securely destroyed upon discovery. We recommend requesting a new card from your bank or card provider.

Phones & Electronics

To prevent potential fraud, phones and other electronic devices are not photographed or listed on our website. These items are securely held for 30 days before being responsibly recycled if unclaimed.

Plush Toys, Personal Pillows & Blankets

We understand how meaningful a beloved toy or comfort item can be - especially for children. We make every effort to reunite these cherished items with their owners. These items are held for 30 days before being thoughtfully donated or responsibly discarded if not claimed.

Lost Item Claim

Found your item? Lodge your claim here and we’ll get in touch.