LINEN HUB ORDERING & SOILED RETURNS

RETURN TO LINEN HUB HELP CENTRE

Soiled Returns

Collection Hubs

Our collection hubs are a seamless way to collect & return linen at your convenience.

To ensure same day scanning of your linen, Soiled Returns must be made prior to 12 noon Mon - Fri. Any soiled returned after this time will be scanned in the following day. *Melbourne locations Mon - Sat.

Note: Soiled return scanning does not occur on Saturday and Sunday when returned to a collection hub.

Click & Deliver

Available for customers who receive a Delivery. Soiled returns can be made at the time of your fresh linen delivery.

There may be times when you require a soiled only collection. This can be booked using your online ordering profile. Check out the guide on how to book a soiled only collection.

BOOKING A SOILED RETURN GUIDE

Order Cut Off Times

Victoria

  • Click & Collect

    12 noon the day prior to collection. Monday to Saturday.

    Deliver

    Please place orders at least two days in advance (before 12 noon).

    Example: if you require delivery on Wednesday submit your order by Monday before 12 noon.

  • Click & Collect

    10am the day prior to collection. Monday to Friday only.

    Deliver

    Please place orders at least two days in advance (before 12 noon)

    Example: If you require delivery on Wednesday submit your order by Monday before 12 noon.

  • Click & Collect

    12 noon the day prior to collection. Monday - Friday only.

    Deliver

    12 noon two days prior to delivery. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Saturday

  • Click & Collect

    12 noon the day prior to collection.
    Monday to Friday.

    Deliver

    Please place orders at least two days in advance before 12 noon.

    Example: If you require delivery on Wednesday you will need to submit your order by Monday before 12 noon.

  • Click & Collect

    12 noon the day prior to collection. Monday - Saturday only.

    For orders on a Monday cut off time is 12 noon Saturday.

    Deliver

    12 noon two days prior to delivery. Monday - Saturday only.

  • Click & Collect

    12 noon the day prior to collection. Monday - Saturday only.

    For orders on a Monday cut off time is 12 noon Saturday.

    Deliver

    12 noon two days prior to delivery. Monday - Saturday only.

New South Wales

  • Click & Collect

    12 noon the day prior to collection.
    Monday - Friday.

    Deliver

    1 pm the day prior. For Monday delivery order must be placed 1pm Friday.

  • Click & Collect

    12 noon 48 hours prior to collection. Monday - Saturday only.

    Deliver

    12 noon two days prior to delivery. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Friday.

  • Click & Collect / Deliver

    12 noon two days prior to delivery. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Saturday.

    Attended Collection Times are as follows: - during these times you can collect and return soiled.

    Mon - Fri
    8am - 10am
    2pm - 4pm

  • Click & Collect

    12 noon 48 hours prior to collection. Monday - Friday only.

    Deliver

    12 noon two days prior to delivery. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Friday.

  • Click & Collect

    12 noon 48 hours prior to collection. Monday - Saturday only.

    Deliver

    12 noon two days prior to delivery. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Friday.

Queensland

  • Click & Collect

    12 noon, 48 hours prior to collection. Monday - Friday only.

  • Click & Collect

    12 noon, 48 hours prior to collection. Monday - Friday.

    Deliver

    12 noon 48 hours prior to delivery. Monday - Friday.

    For orders on a Monday cut off time is 12 noon Friday.

  • Click & Collect

    12 noon 48 hours prior to collection. Monday - Friday only.

  • Click & Collect

    12 noon 48 hours prior to collection. Monday - Friday only.

  • Alexandra Headland, Warana, Coolum, Caloundra & Noosaville

    Click & Collect
    Monday - Friday, 12 noon 2 days prior

    Deliver
    Monday: 12 noon Friday
    Tuesday - Friday: 12 noon 2 days prior

  • Click & Collect
    Monday - Friday: 12 noon 2 days prior

    Deliver
    Monday: 12 noon Friday
    Tuesday - Friday: 12 noon 2 days prior

  • Click & Collect
    Monday - Friday: 12 noon 2 days prior

    Deliver
    Monday: 12 noon Friday
    Tuesday - Friday: 12 noon 2 days prior


  • Click & Collect
    Monday - Friday: 12 noon 2 days prior

    Deliver
    Monday: 12 noon Friday
    Tuesday - Friday: 12 noon 2 days prior


South Australia

  • Click & Collect

    12 noon, 24 hours prior to collection. Monday - Friday only.

    Deliver

    12 noon 48 hours prior to delivery. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Friday.

Western Australia

  • Click & Collect / Deliver

    12 noon, 48 hours prior to collection. Monday - Friday only.

    For orders on a Monday cut off time is 12 noon Friday.

Back to linen hub help centre