LINEN HUB ORDERING & SOILED RETURNS

SOILED RETURNS

COLLECTION HUB

Our collection hubs are a seamless way to collect & return linen at your convenience.

To ensure same day scanning of your linen, Soiled Returns must be made prior to 12 noon Mon - Fri. Any soiled returned after this time will be scanned in the following day.

Note: Soiled return scanning does not occur on Saturday and Sunday when returned to a collection hub.

CLICK & DELIVER

Available for customers who receive a Delivery. Soiled returns can be made at the time of your fresh linen delivery.

There may be times when you require a soiled only collection. This can be booked using your online ordering profile. Check out the guide on how to book a soiled only collection.

ORDER CUT OFF

VICTORIA

  • Click & Collect

    12 noon the day prior to collection. Monday - Saturday only.

    Deliver

    12 noon two days prior to delivery. Monday - Saturday only.

    For orders on a Monday cut off time is 12 noon Saturday.

  • Click & Collect

    12 noon the day prior to collection. Monday to Sunday

    Deliver

    Please place orders at least two days in advance (before 12 noon).

    Example: if you require delivery on Wednesday submit your order by Monday before 12 noon.

  • Click & Collect

    12 noon the day prior to collection. Monday to Friday only.

    Deliver

    Please place orders at least two days in advance (before 12 noon)

    Example: If you require delivery on Wednesday submit your order by Monday before 12 noon.

  • Click & Collect

    12 noon the day prior to collection. Monday - Saturday only

    Deliver

    12 noon two days prior to deliver. Monday - Saturday only.

    For orders on a Monday cut off time is 12 noon Saturday

  • Click & Collect

    12 noon the day prior to collection. Monday - Saturday only.

    Deliver

    12 noon two days prior to delivery. Monday - Saturday only.

    For orders on a Monday cut off time is 12 noon Saturday.

  • Click & Collect

    12 noon the day prior to collection

    Deliver

    Please place orders at least two days in advance before 12 noon.

    Example: If you require delivery on Wednesday you will need to submit your order by Monday before 12 noon.

NEW SOUTH WALES

  • Click & Collect

    12 noon the day prior to collection

    Deliver

    1 pm the day prior. For Monday delivery order must be placed 1pm Friday

QUEENSLAND

  • ORDER CUT OFF

    Click & Collect

    12 noon the day prior to collection. Monday to Friday

    Deliver

    Please place orders at least two days in advance (before 12 noon).

    Example: If you require delivery on Wednesday submit your order by Monday before 12 noon.

  • Click & Collect

    12 noon two days prior to collection (Monday, Wednesday & Friday only).

SOUTH AUSTRALIA

  • Click & Collect

    12 noon the day prior to collection

    Deliver

    48 hours 2 days prior to delivery