Effective Date: June 2023

SPL ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from you in various ways, including when you visit our website, interact with our services, or provide information voluntarily. The types of personal information we may collect include:

• Contact information (name, email address, phone number, etc.)

• Information provided through customer support inquiries or feedback

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

• Providing and improving our products and services

• Processing payment transactions and fulfilling orders

• Communicating with you regarding your enquiries, requests, or purchases

• Complying with legal obligations and preventing fraudulent activities

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, shipping partners, or IT support providers.

• Legal Compliance: We may disclose personal information if required by law or to protect our rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the relevant parties involved.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. We cannot guarantee the absolute security of your personal information.

5. Your Privacy Choices and Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications from us at any time. To exercise these rights or make any privacy-related requests, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following details:

SPL
1300 038 222
info@splservices.com.au
9 - 23 King William Street,
Broadmeadows, VIC 3047

By using our website and providing your personal information, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Please note that this is a general privacy policy statement and may need to be customised to align with your specific business practices and legal requirements. It is recommended to seek legal advice or consult with a privacy professional to ensure compliance with Australian privacy laws.